Terms & refunds

Refunds are only possible while your items have not yet been delivered. Once delivery has happened, the order is not refundable.

This is not us being difficult: in-game goods cannot be taken back once they have been delivered. If you want to cancel, message us on Discord before your order reaches the “Delivering” stage and we will refund you in full.

If we cannot deliver for any reason (out of stock, the server is down, we made a mistake), you get a full refund, no argument.

Bandit Market sells in-game items and currency for the Minecraft server DonutSMP. Goods are delivered automatically, in-game, to the username you provide at checkout.

We are an independent reseller. We are not affiliated with, endorsed by, or associated with Mojang, Microsoft, or DonutSMP.

Orders are paid in cryptocurrency. You choose the coin at checkout, and the amount is converted from USD at the live rate and held for 25 minutes; if you pay after the quote expires the amount may no longer match. Message us and we will sort it out rather than leave you short.

Send the exact amount shown to the exact address shown, on the network named at checkout. Several of these coins exist on more than one network and the addresses are not interchangeable: a payment sent on the wrong one cannot be recovered by us or by anyone else. A cryptocurrency transfer cannot be reversed by us. If you underpay, we will contact you about the difference.

Some coins carry a minimum order value, because the network fee for forwarding the payment can exceed a small order. Checkout shows which coins your order is large enough for.

If you overpay, the excess is not refunded. Send the exact amount. It is shown in full at checkout with a copy button next to it, so there is no need to round it up.

Delivery is automatic and starts once your payment confirms on the network. It is not instant, because confirmation takes a few minutes and depends on the chain you paid on, and it also depends on you being reachable in-game.

Check your username carefully. We deliver to the username you enter. If it is wrong and the goods go to another player, we cannot recover them and cannot refund that order.

You can check progress any time on the order page, signed in with the Discord account that placed the order.

• Give us the correct Minecraft username.
• Be reachable in-game so the goods can be delivered to you.
• Understand that buying and selling in-game items may be against the rules of some servers or games. You are responsible for your own account.
• Do not purchase if you are under the age at which you can enter contracts where you live.

Reviews on this site can only be left against a real order that we have delivered, from the account that placed it, and each order can be reviewed once. We may hide reviews that are abusive or contain personal information; we do not delete reviews for being negative.

Everything goes through our Discord server. Message from the Discord account you ordered with. It is how we find your order fastest.